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The personalized experience is what differentiates small business from their larger competitors.  For businesses that hinge on creating a personal experience for each customer, great customer service skills are extremely important.  Here are some tips from our own clients about how to go above and beyond in order to create

Community leaders and innovators gathered at the Nashville Public Library on Tuesday January 21, 2014 for the annual Nashville Business Incubation Center (NBIC) Stakeholder’s Meeting.  The yearly event, hosted by the board of directors, serves as a time for the organization to reflect upon the achievements of the past year,