Customer Service Tips for Small Businesses

The personalized experience is what differentiates small business from their larger competitors.  For businesses that hinge on creating a personal experience for each customer, great customer service skills are extremely important.  Here are some tips from our own clients about how to go above and beyond in order to create

Books that Business Owners Should Read in 2014

No business, no matter how big or small, should exist within a vacuum.  Businesses, like the world, should be continually evolving.  What better way to stay abreast of what’s going on around you than getting lost in a good book.  Here are the top books that we recommend for small

2014 NBIC Awards

Community leaders and innovators gathered at the Nashville Public Library on Tuesday January 21, 2014 for the annual Nashville Business Incubation Center (NBIC) Stakeholder’s Meeting.  The yearly event, hosted by the board of directors, serves as a time for the organization to reflect upon the achievements of the past year,

New Year, New Business Resolutions

Every year men, women, and children compile lists of their respective New Year’s Resolutions in hopes of bettering themselves and, ultimately the world around them.  Why not apply this method to your business?  Writing a specific list of goals that you intend to accomplish by December 31, 2014 might be